Customer Experience is not a linear journey from A to B. Social Service enables companies to provide high value service during their omni-channel experienceRoss McDougall, Director
Catch Thirty Three Limited is a Social Customer Experience Strategy and Consultation company based in Auckland, New Zealand.
Founded in 2014, Catch Thirty Three has over a decade of experience within Online Strategy, Business Analysis, Customer Experience and CX solution implementation.
Catch Thirty Three Limited is focused on high value, service focused Social engagement.
CX Consultant, Social Strategist and Musician. Extremely passionate about Customer Experience.
Mobile:: 021 157 0224
Catch Thirty Three Limited provide Social Customer Experience expertise across a variety of omni-channel Social solutions.
We are a service-orientated Social provider with a highly focused Customer Experience strategy.
Catch Thirty Three Ltd ran a two day workshop for Te Wānanga o Aotearoa’s marketing, recruitment and communications team.
The primary focus was an introduction to creating content fit for social media and teaching the users how to use Facebook Advertising Platform.
The one day workshop covered the following topics:
Category: 360 Photo, 360 Video, Content Creation, Creative, Event Coverage, Photography, Social Media, Video
Client: Omen by HP
Omen by HP New Zealand required coverage of their stall at Armageddon Expo 2017. Catch Thirty Three Ltd was on hand to provide the following over four days:
Catch Thirty Three also assisted with configuration of their Virtual Reality stand and as a guest host of their live stream as a video game influencer.
Category: Marketing, Social, Web
Client: Microsoft Online NZ
Catch Thirty Three Ltd provided Facebook advertisement leadership and administration for Microsoft NZ Online during their time as Social Lead for Xbox New Zealand.
We ensured that the Facebook page provided a strong ROI through the weekly, fortnightly and monthly promotion of various offers, incentives and discounts on Xbox consoles, games, subscriptions and accessories.
We provided thought leadership through the implementation of advanced Facebook Advert techniques for targeting, re-marketing and audience identification.
Category: Analytics, Customer Service, Event Coverage, Marketing, Social, Web
Client: Xbox New Zealand
Catch Thirty Three Limited was solely responsible for all aspects of Xbox NZ Social Media from 2013 to 2017.
We provided Xbox fans with fresh, engaging content relative to the New Zealand market. Our focus was providing engaging content while breaking first with game content and Xbox announcements.
Catch Thirty Three Limited provided social media management during the launch of the Xbox One and during premiere expos such as XONZ, Digital Nations and Armageddon Expo.
We also provided channel verification and grew Xbox NZs Facebook from 3,000 to 43,000 during this time period, with minimal budget and a strong focus on organic content.